Set up integration

Step-by-step guide to connect your Sellercloud account with nocnoc via FTP integration.

New to nocnoc? You’ll need a seller account before setting up this integration. Create your account →

You need to have a seller account with nocnoc and FTP credentials. Your account manager will provide you with the necessary credentials for the setup.

We strongly recommend you create a new designated company in Sellercloud for this integration where you will set up the scheduled tasks and receive the orders.

Prefer a video walkthrough? Watch the full tutorial on Loom before getting started.

Setup guide

This integration requires creating two Export Profiles and one Import Profile, which will then be configured on three separate Scheduled Tasks, plus two Saved Searches (for Products and for Orders).

Download templates

Download the nocnoc templates before starting:

• Template Tracking
• Template Inventory
• Template Orders

Create profiles

Export profiles (×2)

1. Navigate to Settings → Mapping Tools → Manage Export Mapping Profiles.
2. Click the blue Actions icon in the bottom right corner → Create.
3. Fill in the required fields:
   • Profile Name — e.g. nocnoc Inventory Feed and nocnoc Tracking Export
   • Profile Type — set the first to Product and the second to Order
     • For the Order type: set Export Type to Tracking and enable Export fully shipped orders only. The Vendor field can remain empty.
   • Export File Type — set to CSV
   • Check Export File with Headers
4. Click Template File, find and select the downloaded template from your device.
5. Click Add.

Import profile

1. Navigate to Settings → Mapping Tools → Manage Import Mapping Profiles.
2. Click the blue Actions icon in the bottom right corner → Create.
3. Fill in the required fields:
   • Profile Name — e.g. nocnoc Orders
   • Import type — set to Order
   • Skip First Rows — set to 0
   • Check Order is Paid and Order is Authorized
   • Order Source — set to Website
   • Company — choose the nocnoc-designated company you created
   • Warehouse — select the warehouse from which you will fulfill nocnoc orders
   • Check File contain headers
4. Click Template File, find and select the downloaded template from your device.
5. Click Create.

Map profile fields

Inventory export profile

Go to Settings → Mapping Tools → Manage Export Profiles → nocnoc Inventory Export → Edit and map the following fields:

Field	Maps to
sku	bvc_Product.ID
price	bvc_Product.SitePrice
stock	bvc_Product.AggregateQty

If you don’t want to use the Site Price for your nocnoc listings, you can request a Product Custom Column and map that instead. Contact Sellercloud Support to set this up.

Tracking export profile

Go to Settings → Mapping Tools → Manage Export Profiles → nocnoc Tracking Export → Edit and map the following fields:

Field	Maps to
OrderID	bvc_Order.OrderSourceOrderID
TrackingCode	bvc_Order.TrackingNumberProvided
Carrier	bvc_Order.ShippingCarrier
SKU	bvc_OrderItem.ProductID
Quantity	bvc_OrderItem.Qty

If your catalog uses parent/child SKU relationships and you want to send tracking for a child SKU, map SKU to bvc_orderitem.productIDOriginal instead of bvc_orderitem.productID.

Order import profile

Go to Settings → Mapping Tools → Manage Import Profiles → nocnoc Orders → Edit and map the following fields:

Field	Maps to
OrderID	Order_OrderSourceOrderID
SKU	Order_Item_ProductID
Quantity	Order_Item_Qty
Price	Order_Item_SalePrice
CreatedAt	Order_TimeOfOrder
ShippingFirstName	Order_ShippingFirstName
ShippingLastName	Order_ShippingLastName
ShippingAddress1	Order_ShippingStreetLine1
ShippingAddress2	Order_ShippingStreetLine2
ShippingCity	Order_ShippingCity
ShippingPhone	Order_ShippingPhoneNumber
ShippingStateCode	Order_ShippingStateCode
ShippingPostalCode	Order_ShippingPostalCode
ShippingCountryCode	Order_ShippingCountryCode

Create scheduled tasks

Inventory export task

Exports inventory and price feeds to nocnoc on a regular schedule. Requires a Saved View for products.

If you don’t sell your entire catalog on nocnoc, you can filter by a custom column called nocnocEnabled. Contact Sellercloud Support to set up custom columns.

1. Navigate to Settings → Scheduled Tasks and click Create.
2. Fill in:
   • Company — select the nocnoc-designated company
   • Task Type — Export Products
   • Task Name — e.g. nocnoc Export Inventory
   • Start Date — the first date the task will run automatically

3. Click Create, then open the task and click Edit:
   • Frequency — set to run every 30 min to 1 hour
   • User ID — select your username
   • Saved Search — select your Product Saved View
   • Export Via — Export Mapping Profile: nocnoc Inventory Export
   • File Name — must be inventory.csv (must end with .csv)

• Export To — FTP
• Fill in the FTP credentials provided by nocnoc
• Enable Use Passive and Use Secure FTP

4. In the General panel, toggle the task to Enabled.
5. Click Save.

Tracking export task

Sends fulfilled order tracking information to nocnoc. Requires a Saved View for orders filtered by Company, Order Status: In Process or Completed, and Shipping Status: Shipped.

1. Navigate to Settings → Scheduled Tasks and click Create.
2. Fill in:
   • Company — select the nocnoc-designated company
   • Task Type — Export Orders
   • Task Name — e.g. nocnoc Tracking Export
   • Start Date — the first date the task will run automatically

3. Click Create, then open the task and click Edit:
   • Frequency — every 12 hours (tracking doesn’t need to be real-time)
   • User ID — select your username
   • Saved Search — select your Order Saved View
   • Export Via — Export Mapping Profile: nocnoc Tracking Export
   • File Name — must be tracking (must NOT end with .csv)
   • Enable Mark Orders As Exported and This Is Tracking Export

• Export To — FTP
• Fill in the FTP credentials provided by nocnoc
• Enable Use Passive and Use Secure FTP

4. In the General panel, toggle the task to Enabled.
5. Click Save.

Order import task

Imports new nocnoc orders into Sellercloud on a regular schedule.

1. Navigate to Settings → Scheduled Tasks and click Create.
2. Fill in:
   • Company — select the nocnoc-designated company
   • Task Type — Import Orders
   • Task Name — e.g. nocnoc Order Import
   • Start Date — the first date the task will run automatically

3. Click Create, then open the task and click Edit:
   • Frequency — every 30 minutes
   • Create Orders for Company — choose the nocnoc-designated company
   • Plugin — Profile: nocnoc Orders

• Import From — FTP
• Fill in the FTP credentials provided by nocnoc
• Enable Use Passive and Use Secure FTP
• File name — orders.csv (must end with .csv)

4. In the General panel, toggle the task to Enabled.
5. Click Save.

Need help?

Have a question about this integration? Our seller support team is here to help.