Skip to main content
New to nocnoc? You’ll need a seller account before setting up this integration. Create your account →
The SFTP integration connects your existing infrastructure to nocnoc through scheduled file transfers — no custom API development needed. If your platform already supports file-based data exchange, you can be up and running with minimal setup.

​
What is SFTP

SFTP (Secure File Transfer Protocol) is a standard protocol for transferring files between two systems over an encrypted connection. Instead of calling an API, your system generates files on a schedule and deposits them on a shared server — nocnoc picks them up from there and does the same in return.

​
How it works

The integration is fully bidirectional. Both you and nocnoc read and write to the same server (sftp.nocnocstore.com): You upload to the server:
  • inventory.csv — stock and price updates
  • tracking.csv — tracking information for orders you’ve shipped
nocnoc uploads to the server:
  • orders.csv — new orders placed on the platform
  • cancelled_orders.csv — orders that have been cancelled
Once the integration is active, nocnoc begins sending order and cancellation files on a regular schedule — even if they come empty.

​
Key concepts

  • Exact file names are required. The file names above are not suggestions — they’re part of the integration contract. A file named differently will not be processed.
  • Format consistency is critical. Any change to the column structure or format breaks processing. Always use nocnoc’s templates.
  • nocnoc operates the server. You connect using credentials your account manager provides — no infrastructure to set up on your end.

​
Product catalog

Product creation is handled separately from the SFTP integration. Your catalog is loaded into nocnoc via Seller Center — either by you directly or by your account manager. Once your products are live, the SFTP integration takes over for ongoing inventory and price updates.

Need help?

Have a question about this integration? Our seller support team is here to help.